Trust and safety

Prohibited items on KOLIOCAR

For everyone's safety, some items can never be sent with a GP, a traveller or a driver.

  • Drugs and narcotics

    Cannabis, cocaine and any other drug, even in small quantities.

  • Medicines

    Medicines without a prescription or in commercial quantities.

  • Weapons and explosives

    Weapons, ammunition, weapon parts, knives, explosives, fireworks.

  • Dangerous products

    Flammable, toxic or pressurised products: petrol, gas, solvents, aerosols, loose lithium batteries.

  • Money and valuables

    Cash, gold, valuable jewellery, cheques, bank cards.

  • Fakes and counterfeits

    Forged documents, counterfeits: fake branded clothing, fake products.

  • Stolen goods

    Stolen goods or goods whose origin cannot be justified.

  • Animals and protected species

    Protected animal or plant species, ivory, live animals.

  • Perishable food

    Unpackaged perishable food, meat and dairy products not allowed by customs.

  • Illegal content

    Child sexual abuse material, terrorist propaganda and any illegal content.

  • Anything the law forbids

    Any item banned by the law of the departure country, the arrival country or the carrier.

Customs rules vary from country to country. Check what is allowed at departure and arrival before sending anything.

Safety advice for GPs and drivers

  • Never carry a sealed parcel that you have not seen opened.
  • Check the contents in front of the sender before accepting.
  • Take a photo of the contents and of the sealed parcel, and share it in the messaging.
  • Refuse any suspicious parcel, even for money.
  • Never carry a parcel for someone you cannot identify.

Responsibility

KOLIOCAR connects senders, travellers, drivers and passengers. KOLIOCAR does not carry anything. The sender is responsible for the contents of their parcel. The traveller or driver is responsible for what they agree to carry. Carrying illegal items can lead to criminal prosecution in every country involved. KOLIOCAR cooperates with the authorities in case of a legal request.

A parcel or profile looks suspicious? Use the “Report” button on every listing and profile, or write to us at contact@koliocar.com.